To maintain complete transparency, post submission of application form, site visit is carried out and estimate is issued to consumer which includes application charges, service connection charges and security deposit. Secure online payment options are available to pay the charges. Once verification and payment processing are complete, a
Enabling customer convenience is not new to
Seamless adoption of the company’s offerings is enabled through user-friendly options like the ‘My Tata Power Mobile App, the Customer Portal , WhatsApp. Additionally, a diverse range of digital payment avenues, including Credit/Debit Cards, Net Banking, Digital Wallets & E-Wallets, NEFT/RTGS, BBPS, NACH, E-NACH accessible via the Customer Portal and My Tata Power Mobile App have been made available to ensure that customers have a delightful experience.
Initiatives such as ‘Naam Badlav Pakhwada’ and ‘Go Digi get Lucky’ are held across the city to help customers looking to change their name in their electricity bills and facilitate adoption of ‘digital services’ by providing awareness on digital access options, payment methods, e-wallet offers, conversion to e-bill, switching to green power, updating contact details etc.
Over 53% of
Tata Power’s Digital Service Speeds up Ease of Getting New Electricity Connections #Tata #Powers #Digital #Service #Speeds #Ease #Electricity #Connections
Source Link: https://energycentral.com/news/tata-powers-digital-service-speeds-ease-getting-new-electricity-connections
Tata Power’s Digital Service Speeds up Ease of Getting New Electricity Connections:
Tata Power, one of India’s largest integrated power companies, has revolutionized the way customers …