Amazon Kindle will not download books

Amazon is having an outage with its Kindle e-reader ebook system. New books purchased from the Kindle Store will not be downloaded locally, and any books in your library that have not already been downloaded will not be downloaded. All of the books that users want to read cannot be read unless they are downloaded locally to the Kindle. Some users have reported that books start downloading to their Kindles but stop downloading at single digits.

Good e-Reader contacted Amazon support, and the company stated they knew the bug and were having server issues. They said it would be at least 48 hours before ebooks started downloading again, but it could be longer. It is important to note that this is a widespread issue in most countries and regions. There is nothing that customers can do to fix the problem themselves, such as a factory reset.

This issue applies only to Kindle e-readers, such as the Paperwhite, Oasis, Signature Edition, and Kindle Basic. The Amazon Kindle apps for Android and iOS continue to function normally.

Amazon has been facing a significant challenge with its Kindle lately. A persistent bug with the Send to Kindle system has been preventing books from being delivered to your Kindle. This bug affects Send to Kindle for PC/MAC, the Chrome extension, and Send to Kindle for Email, and it has been non-functional for the past three weeks.

Michael Kozlowski is the editor-in-chief at Good e-Reader and has written about audiobooks and e-readers for the past fifteen years. Newspapers and websites such as the CBC, CNET, Engadget, Huffington Post and the New York Times have picked up his articles. He Lives in Vancouver, British Columbia, Canada.