CDK Global, a leading provider of dealership management systems (DMS) in the automotive industry, has been hit by a significant cyberattack, forcing the company to shut down its systems in the U.S. and Canada. The attack, which began on June 19, has left many dealerships unable to access critical management tools, causing widespread disruption during a crucial period for auto sales.
Impact on Dealership Operations –
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<p>In a message to its customers, CDK Global acknowledged the severity of the incident: “If you are not aware, we experienced an additional cyber incident late in the evening on June 19. We continue to act out of caution, and to protect our customers, we have taken down most of our systems. Do not attempt to access the DMS until we can confirm the system is secure. Digital Retail and CDK phones continue to be functional. At this time, we do not have an estimated time frame for resolution, and therefore our dealers’ systems will not be available likely for several days.”</p>
<p>This shutdown marks the second consecutive day that CDK’s systems have been offline due to cyber incidents. The prolonged downtime is expected to severely impact thousands of new-vehicle transactions daily across North America, a critical blow during summer sales promotions when dealerships strive to move inventory and meet sales targets.</p>
<h3>Broader Implications for the Industry –</h3>
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Cyberattack on CDK Global Disrupts Dealership Operations Across North America:
CDK Global, a leading provider of dealership management systems (DMS) in the automotive industry, h…
